Privacy Policy

Privacy Policy

Introduction

Welcome to https://pdr-quality-standards.collision-talk.com (hereafter referred to as “PDR Quality Standards,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa, and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our website at https://pdr-quality-standards.collision-talk.com
  • Any applications or services offered through our platform
  • Interactions with users through various communication channels, such as emails, calls, and SMS messages
  • Third-party platforms or services linked to our website, though they are governed by their own privacy policies

Processing Activities

This policy details the ways in which we process personal data:

  • Account Management: We collect and manage information associated with user accounts, including usernames, passwords (hashed), and profile details.
  • Payment Information: When you make purchases or subscriptions, we process payment details such as cardholder name, card number, expiration dates, and security codes.
  • Financial Data: We may store financial records for billing purposes, including banking information and transaction histories.
  • Purchase History: Details of your purchases, including products, quantities, and purchase dates, are recorded to facilitate customer support and improve our services.
  • Mobile Device Identifiers: We may collect unique identifiers from mobile devices used to access our services, such as IP addresses and device IDs.
  • Location Data: With user consent, we can access location information to provide location-based services.
  • Feedback and Reviews: Personal data provided through feedback forms, product reviews, or surveys is collected for research and improvement purposes.
  • Social Media Interaction: If you interact with us on social media platforms, we may collect your social media account details and any personal information shared publicly.
  • Product Interaction: Data related to how you interact with our products, such as clickstreams and feature usage, is tracked to enhance user experience and improve product offerings.

Personal Data Collection Methods

We gather personal data through multiple channels:

  • User Input: Directly from the users through account creation, profile updates, and form submissions.
  • Interactions: Through user activities on our platform, such as clicks, scroll depth, and time spent on specific pages.
  • Automated Technologies: Cookies, web beacons, and similar technologies are used to collect data automatically when you visit our websites or use our services.
  • Third-Party Sources: We may receive personal data from third-party platforms, service providers, or partners, who operate under their respective privacy policies.

Cookies and Data Collection Technologies

We utilize cookies and similar technologies for several purposes:

  • Strictly Necessary Cookies: Essential for navigating our website, maintaining user sessions, and providing basic functionality.
  • Preference Cookies: Remembering user preferences, language settings, and other customization options.
  • Analytics Cookies: Tracking website usage, gathering aggregate data, and assisting in site improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed, we securely delete or anonymize it to prevent reidentification. Our retention periods vary depending on the type of data and the legal requirements in each jurisdiction we operate in.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Employing encryption for secure data transmission and storage
  • Utilizing secure third-party processors who adhere to strict data protection standards
  • Regularly reviewing and updating our security protocols to adapt to emerging threats

Children’s Privacy

PDR Quality Standards does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian concerned about one of our services collecting such data, please contact us using the details provided below.

Your Data Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data:

  • Access: The right to request access to your personal data held by us.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: The right to limit the processing of your personal data in certain circumstances.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.

To exercise these rights or submit a complaint, please contact our Data Privacy Team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or relevant laws. Any modifications will be posted on this page with an updated revision date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to your privacy:

We value your trust in our commitment to data protection and look forward to serving you securely and transparently.